Comprehension and engagement in survey interviews with virtual agents
Conrad, Frederick G.; Schober, Michael F.; Jans, Matt; Orlowski, Rachel A.; Nielsen, Daniel; Levenstein, Rachel (2015). Frontiers in Psychology, 6 [LINK]
Disfluencies and gaze aversion in unreliable responses to survey questions
Schober, Michael F.; Conrad, Frederick G.; Dijkstra, Wil; Ongena, Yfke P. (2012). Journal of Official Statistics28(4), 555-582 [LINK]
Culture, computer-mediated communication, and survey interviewing
Fussell, Susan R., Zhang, Qiping, Conrad, Frederick G., Schober, Michael F., & Setlock, Leslie D. (2008). Culture, computer-mediated communication, and survey interviewing. In F.G. Conrad & M.F. Schober (Eds.), Envisioning the survey interview of the future (pp. 215-239). New York: Wiley. [LINK] [request]
Promoting uniform question understanding in today’s and tomorrow’s surveys
Conrad, Frederick G.; Schober, Michael F. (2005). Journal of Official Statistics 21(2) [LINK]
Does conversational interviewing reduce survey measurement error?
Schober, Michael F.; Conrad, Frederick G. (1997). Public Opinion Quarterly 61(4) [LINK]